Refund policy

Return & Refund Policy

Bodhi Flame candles and wax melts are handmade, scented products that cannot be resold once used. For this reason, we do not accept returns or exchanges for change of mind, scent preference, or used items.

Damaged, defective or incorrect items
If your order arrives damaged, broken or incorrect, please contact us within [48 hours] of delivery at hello.bodhiflame@gmail.com or WhatsApp +91 7801983909 with:
- your order number
- clear photos or an unboxing video showing the item and the outer packaging

Once we verify the issue, we will send a replacement or issue a refund, subject to stock availability.

Refunds
Approved refunds are made to your original payment method within [5-7] business days of approval. Your bank may take additional time to reflect it.

Cancellations
You can cancel an order before it is dispatched by contacting us with your order number. Once an order has been dispatched, it cannot be cancelled.

Natural variation
Our products are hand-poured in small batches. Slight differences in colour, surface finish, frosting or texture are natural and are not defects.

Contact: hello.bodhiflame@gmail.com | +91 7801983909 & +91 7359299022